How to ask for someone's availability, with templates

Do not ask when they are free. Offer two or three specific times, say how long it takes and what it is for, and give a date you need an answer by, so the other person only has to pick one.

Templates5 min read

What a good availability request contains

Five things, and most requests leave out at least two. What the meeting is for, in one line. How long it runs. Two or three specific options with dates and times. The time zone, if there is any chance the other person is in a different one. And when you need an answer, so the request has somewhere to land.

Everything else is optional. You do not need to explain why you are asking, apologise for taking their time, or open with a paragraph about the project. A short message gets a faster reply, because it can be answered from a phone between two other things.

Offer times instead of asking for theirs

'When are you free?' and 'Whenever suits you' feel polite, but they hand the work to the other person. They now have to open their calendar, find gaps, guess which ones you can do, and write them out, after which you will probably reply that two of them do not work for you. That is how a fifteen-minute call takes four days to book.

Three options is the number that works. One is a take-it-or-leave-it, more than four starts to read like a form. Spread them across different days and different parts of the day, so a single recurring conflict does not rule out all of them. Add 'or suggest another time' at the end, which keeps it polite without reopening the whole question.

The one exception is someone much more senior or a client who has said they are hard to pin down. Even then, offer options, but make it clear you will fit around them.

To a colleague

Internally you can be brief to the point of bluntness. A chat message is usually better than an email, and if you can both see each other's calendars, look first and propose a slot that is already free.

To a colleague, chat message

Hi [Name], could we grab 20 minutes this week to go through [topic]? I could do Tuesday at 10:00, Wednesday at 14:30 or Thursday at 11:00. Any of those work?

To a colleague, email

Subject: 20 minutes on [topic] this week?

Hi [Name], I'd like 20 minutes with you to agree [decision or topic] before [deadline or event]. Would any of these work? - Tuesday [date], 10:00 - Wednesday [date], 14:30 - Thursday [date], 11:00 If none of them suit, send me a time and I'll move things around. Thanks, [Your name]

Find a time with a poll

Propose a few slots, share one link and let the group vote. Guests don't need an account.

Create a free pollFree, and nobody you invite signs up.

To your manager or someone senior

The same structure, with more said about why and less asked of them. Senior people get a lot of meeting requests, and the ones that get accepted quickly are the ones that make clear what will be decided and how little time it needs. If they have an assistant who runs their diary, ask the assistant directly and copy your manager.

To your manager

Subject: Quick decision needed on [topic]

Hi [Name], I need 15 minutes with you to decide [specific question] before [date]. I'll bring the two options and a recommendation. I could do: - Monday [date], 09:30 - Tuesday [date], 13:00 - Wednesday [date], 16:00 Happy to work around your diary if none of those fit. [Your name]

To a client or someone outside your organisation

Be slightly more formal and much more explicit. You cannot see their calendar, you may not know their working hours, and you may not be in the same time zone, so state the zone every time and, if you know theirs, convert the times for them. A client should never have to do arithmetic to reply to you.

Give a deadline here too, but frame it as your planning rather than their obligation: 'so I can hold the time' rather than 'please reply by'.

To a client, formal

Subject: Meeting to discuss [topic]

Dear [Name], Would you have 30 minutes in the next week to go through [topic]? I'd like to [purpose, e.g. agree the scope before we start]. I can offer the following times ([time zone]): - Tuesday [date], 10:00 - Wednesday [date], 15:00 - Friday [date], 11:30 If none of these suit, please suggest a time that does and I will make it work. It would help to hear by [day] so I can hold the slot. Kind regards, [Your name]

To an external contact, first meeting

Subject: Introductory call, [your company] and [their company]

Hi [Name], [Mutual contact] suggested we speak about [topic]. Would a 20-minute call work for you some time next week? A few options, all in [their time zone]: - Monday [date], 14:00 - Wednesday [date], 10:30 - Thursday [date], 16:00 Or if it's easier, send me a couple of times that suit you. Best, [Your name]

To a group

Listing times in an email works for one other person. With three or more it breaks down: each reply only shows that person's answer, the thread fills with 'Tuesday works for me but not the 14:30', and you end up building a grid in your head. With people in different time zones it is worse, because each of them is reading your times and converting them.

This is where a poll works better. Put the options in a Decider poll, send one link, and everyone marks Yes, Maybe or No against each time without signing up, each seeing the times in their own zone. You can see which times suit most people instead of piecing it together from replies.

To a group, with a poll link

Subject: Finding a time for [meeting]

Hi all, We need an hour together to [purpose]. I've put a few options here, pick every one that works for you: [poll link] It takes about a minute and you don't need an account. I'll lock in the time that suits most people on [day], so please answer by then. Thanks, [Your name]

Group chat message

Trying to find a time for [meeting]. Here is a link with a few options, tick whatever works for you: [poll link] I'll pick one on [day].

Following up when nobody answers

Wait two working days for a colleague and three to four for someone external before you chase. When you do, do not just bump the thread. Restate the options, drop any that have passed, and make it easier to answer than the first message was.

Polite follow-up

Subject: Re: [original subject]

Hi [Name], Just coming back to this. Would either of these still work for you? - [day, date], [time] ([time zone]) - [day, date], [time] ([time zone]) If it's a busy stretch, I'm happy to push it to the week after. Thanks, [Your name]

Create a poll for your next meeting.

Create a free poll

It is free to create and to answer, and the people you invite don't need an account.